CALL ANSWERING

In INITIA Business Center we know the importance of a good call answering service, most of the times, the first contact with a client is over the phone. If a call is not correctly attended to, the potential client won’t probably contact again. With our call answering service in Pozuelo you won’t miss any call or business opportunity.

 

We will attend to calls from Monday to Friday between 9:00 to 19:00 with an outstandingly efficient service. You can also hire the service on a temporary basis, you can divert your number in vacation periods, we will answer your calls and take messages according to your directions.

 

We offer a personalized call answering service, we will assign you an exclusive telephone number, answer the phone in your company’s name and follow your directions. The service can be activated right away and all this with no long-term commitment or hidden fees.

BENEFITS OF THIS SERVICE

  1. No call will go unanswered, there is no loss of time and you have the guarantee of a team prepared to solve any situation.
  2. We answer your calls from 9:00 a.m. to 8:00 p.m. uninterruptedly in Spanish or English.
  3. The service is activated in record time (the same day if you need it).
  4. Only the team of secretaries assigned to your account answer your calls, which guarantees absolute control in the management processes and without the risk of loss of information.
  5. According to your instructions, we instantly transfer each call through the most convenient way: phone, mobile or email.
  6. You can give real-time instructions to the secretary with precise orders, such as letting them know that you are expecting an urgent call or that you are going to be in an important meeting.
  7. Confidentiality commitment.
  8. Full compliance with Organic Law 15/1999, of December 13, Protection of Personal Data.

Our packages

INITIA

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19€

Per month

Info

    • Monthly contract
    • Exclusive phone number for your company
    • Personalized call answering in the name of your company. Billing from the first call at 1 €/call
    • Transfer of calls or messages taking and sending them by email (excluded cost of calls according to the per minute tariff)
    • 11-hour telephone answering service (M-F from 9:00 a.m. to 7:00 p.m. August from 9:00 a.m. to 5:00 p.m.)

INITIA

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50€

Per month

Info

    • Monthly contract
    • Exclusive number for your company
    • Personalized call answering in the name of your company. Up to 50 incoming calls included per month. Billing from the 51th call at 0.90 €/call
    • Transfer of calls or messages taking and sending them by email (excluded cost of calls according to the per minute tariff)
    • 11-hour telephone answering service (M to F from 9:00 a.m. to 7:00 p.m. August from 9:00 a.m. to 5:00 p.m.)

INITIA

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75€

Per month

Info

    • Monthly contract
    • Exclusive number for your company
    • Personalized attention of calls with the name of your company. Up to 75 incoming calls included per month. Billing from the 76th call at 0,80 €/call
    • Transfer of calls or messages taking and sending them by email (excluded cost of calls according to the per minute tariff)
    • 11-hour telephone answering service (M to F from 9:00 a.m. to 7:00 p.m. August from 9:00 a.m. to 5:00 p.m.)

INITIA

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100€

Per month

Info

    • Monthly contract
    • Exclusive number for your company
    • Personalized attention of calls with the name of your company. o Up to 100 incoming calls included per month. Billing from the 101th call at 0,70 €/call
    • Transfer of calls or messages taking and sending them by email (excluded cost of calls according to the per minute tariff)
    • 11-hour telephone answering service (M to F from 9:00 a.m. to 7:00 p.m. August from 9:00 a.m. to 5:00 p.m.)

This service is exclusively for call answering and transferring. If you would like an appointment management service, please contact us and we will give you a personalized quotation shortly.
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